The Dog Trainer School - Terms and Conditions

Welcome to The Dog Trainer School! Please read these Terms and Conditions carefully before booking any of our courses, workshops, events, or other. By making a booking, you agree to be bound by these terms.

1. Booking and Payment:

  • All course, workshop, event, and consultation bookings are subject to availability.

  • Full payment (or partial payment) is required at the time of booking to secure your place.

  • Confirmation of your booking will be sent via email upon receipt of payment. Please ensure you provide a valid email address.

2. Non-Refundable Payments:

  • All payments made to The Dog Trainer School are non-refundable. This policy is in place due to the administrative costs and commitment of resources involved in securing your place.

3. Transfers and Amendments:

  • Transferring a Booking: If you wish to move your booking to a different course or event, we require a minimum of three (3) weeks' (21 days') written notice prior to the original start date.

  • All transfer requests are subject to the availability of the requested alternative course or event.

  • An administrative fee may apply for transferring your booking.

  • Failure to provide the required notice will result in the forfeiture of your payment, and no transfer will be possible.

  • Only one transfer per booking is permitted.

  • If the alternative course or event is of a higher price, you will be required to pay the difference. If it is of a lower price, no refund will be issued for the difference.

  • The Dog Trainer School reserves the right to cancel or reschedule any course, workshop, or event due to unforeseen circumstances, but not limited to instructor illness, low enrollment, or venue issues. In such cases, we will offer you a refund or the option to transfer your booking to an alternative date or a different course/event of equivalent value (subject to availability). If neither of these options is suitable, a credit note for the full amount paid will be issued.

4. Participant Conduct and Dog Welfare:

  • Participants are expected to conduct themselves in a respectful and responsible manner at all times during courses, workshops, and events.

  • You are responsible for the behaviour and welfare of your dog while attending any sessions.

  • Dogs attending in-person sessions must be fit and healthy, and have up-to-date vaccinations (where applicable and as specified for the particular event). Proof of vaccination may be required.

  • Dogs must be kept on a lead at all times unless otherwise instructed by the trainer.

  • The Dog Trainer School reserves the right to ask any participant to remove their dog from a session if the dog is displaying aggressive, disruptive, or overly stressed behaviour. No refund or transfer will be offered in such circumstances.

  • We advocate for positive reinforcement training methods. Harsh or aversive handling of dogs is strictly prohibited.

5. Intellectual Property:

  • All course materials, handouts, presentations, and other intellectual property provided by The Dog Trainer School are protected by copyright and are for the sole use of the registered participant. They may not be copied, shared, or distributed without the prior written consent of The Dog Trainer School.

6. Liability:

  • While we take all reasonable precautions to ensure the safety of participants and their dogs, participation in our courses, workshops, and events is at your own risk.

  • To the maximum extent permitted by law, The Dog Trainer School, its instructors, employees, and agents shall not be liable for any loss, injury, or damage (including but not limited to personal injury, property damage, or financial loss) suffered by participants or their dogs arising from or in connection with their attendance at our courses, workshops, or events, except in the case of death or personal injury caused by our negligence.

  • You are responsible for ensuring that you and your dog are adequately insured for any potential risks associated with attending our services.

7. Photography and Videography:

  • The Dog Trainer School may take photographs and/or videos during courses, workshops, and events for promotional purposes. By participating, you consent to the use of your image and/or your dog's image in such materials unless you explicitly notify us in writing prior to the event.

8. Data Protection:

  • Any personal information provided by you will be processed in accordance with our Privacy Policy, which is available on our website.

9. Governing Law:

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Amendments to Terms and Conditions:

  • The Dog Trainer School reserves the right to amend these Terms and Conditions at any time without prior notice. Any changes will be posted on our website and will be effective from the date of posting. It is your responsibility to review these Terms and Conditions periodically for any updates.

By proceeding with a booking, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

If you have any questions regarding these Terms and Conditions, please contact us at 

info@thedogtrainerschool.co.uk

Last Updated: May 2025